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 Post subject: Re: Flash version - cannot log in
 Post Posted: Wed Apr 08, 2009 3:20 pm 
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Joined: Tue Jan 08, 2008 7:19 pm
Posts: 20
Ok,

Here are some steps you can do to help us debug this problem.

First install the debug version of flash player for your platform

http://www.adobe.com/support/flashplayer/downloads.html
"Adobe Flash Player 10 — Debugger Versions (aka debug players or content debuggers)"

you can verify you're running a debug player by right clicking and see if you have a menu option that says "Show Redraw Regions"

Then edit your configuration file here:

Windows: C:\Documents and Settings\username\mm.cfg
Windows Vista: C:\Users\username\mm.cfg
Macintosh: /Users/username/mm.cfg
Linux: /home/username/mm.cfg

create it if it doesn't exist and insert this text:

PolicyFileLog=1 # Enables policy file logging
PolicyFileLogAppend=1 # Optional; do not clear log at startup

This turns on some logging that will let us debug the connection problems

It should generate a file called policyfiles.txt in the following folder

Windows: C:\Documents and Settings\username\Application Data\Macromedia\Flash Player\Logs
Windows Vista: C:\Users\username\AppData\Roaming\Macromedia\Flash Player\Logs
Macintosh: /Users/username/Library/Preferences/Macromedia/Flash Player/Logs
Linux: /home/username/.macromedia/Flash_Player/Logs

you should delete this file. connect to thefarwilds.com, then close browser, then look
at this file and post a reply with its contents. mine looks like this.

Code:
OK: Root-level SWF loaded: http://www.thefarwilds.com/flash/thinflexclient.swf
OK: Searching for <allow-access-from> in policy files to authorize data loading from resource at http://flash.thefarwilds.com/hinstaller/media/gui/cards/cost-flux.png by requestor from http://www.thefarwilds.com/flash/thinflexclient.swf
OK: Policy file accepted: http://flash.thefarwilds.com/crossdomain.xml
OK: Request for resource at http://flash.thefarwilds.com/hinstaller/media/gui/cards/cost-flux.png by requestor from http://www.thefarwilds.com/flash/thinflexclient.swf is permitted due to policy file at http://flash.thefarwilds.com/crossdomain.xml
OK: Searching for <allow-access-from> in policy files to authorize data loading from resource at http://flash.thefarwilds.com/hinstaller/media/gui/cards/cost-flux.png by requestor from http://www.thefarwilds.com/flash/thinflexclient.swf
OK: Request for resource at http://flash.thefarwilds.com/hinstaller/media/gui/cards/cost-flux.png by requestor from http://www.thefarwilds.com/flash/thinflexclient.swf is permitted due to policy file at http://flash.thefarwilds.com/crossdomain.xml
OK: Searching for <allow-access-from> in policy files to authorize data loading from resource at http://flash.thefarwilds.com/hinstaller/media/gui/cards/cost-flux.png by requestor from http://www.thefarwilds.com/flash/thinflexclient.swf
OK: Request for resource at http://flash.thefarwilds.com/hinstaller/media/gui/cards/cost-flux.png by requestor from http://www.thefarwilds.com/flash/thinflexclient.swf is permitted due to policy file at http://flash.thefarwilds.com/crossdomain.xml
OK: Searching for <allow-access-from> in policy files to authorize data loading from resource at xmlsocket://flash.thefarwilds.com:6001 by requestor from http://www.thefarwilds.com/flash/thinflexclient.swf
OK: Policy file accepted: xmlsocket://flash.thefarwilds.com:843
OK: Request for resource at xmlsocket://flash.thefarwilds.com:6001 by requestor from http://www.thefarwilds.com/flash/thinflexclient.swf is permitted due to policy file at xmlsocket://flash.thefarwilds.com:843


this should help us get the info required to debug this problem

thanks,
.overlord.


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